Refund policy

✅ Refund & Cancellation Policy — Pactiv

Last updated: [29-11-2025]

 

At Pactiv, we want you to have a smooth shopping experience.

 

Refund Policy

We accept returns & refunds under the following conditions:

 

Eligible for Refund
Product is damaged or defective

Wrong product delivered

Product not working on arrival

 

You must notify us within 48 hours of delivery with photo/video proof.

 

Not Eligible for Refund
Change of mind

Used or physically damaged products

Product without original packaging

 

Cancellation Policy
Orders can be cancelled before dispatch only.

Once shipped, cancellation is not possible.

 

Refund Processing Time

If approved:

Refund will be issued within 5–7 business days to the original payment method.

 

Contact

Email: pactivus@gmail.com